FAQ

About Royal Flosss

What is Royal Flosss?

Royal Flosss is India’s first natural, plant-based Shahi Lachha sweet — a modern take on a traditional Indian sweet, made with plant-based extracts instead of the heavy sugar, fat, and preservatives found in typical mithai.

How is Royal Flosss different from regular Indian sweets?

 Royal Flosss has 33% less sugar and 75% less fat than an average traditional Indian sweet, contains 0% palm oil, and has no added preservatives or artificial chemicals. Each box is freshly prepared in 33 minutes rather than mass-produced and stored for weeks.

Is Royal Flosss really a monopoly product in India?

Yes — Royal Flosss is currently the only brand in India offering this natural, plant-based cotton candy floss-style sweet experience across multiple authentic Indian flavours.

What flavours are available? 

 Eight flavours: Rose, Coconut, Butterscotch, Paan, Chocolate, Original, Vanilla, and Orange.

 

Ingredients & Health

Does Royal Flosss contain palm oil?

 No. Royal Flosss is made with 0% palm oil.

Are there any preservatives or artificial chemicals?

 No. Royal Flosss contains no added preservatives and no artificial chemicals — it’s made fresh using natural plant-based extracts.

Is Royal Flosss vegetarian?

Yes, It is 100% vegetarian.

Does it contain nuts or common allergens? 

No, it does not contain any nuts or common allergens. 

How much sugar and fat does it actually contain?

 Royal Flosss has 33% less sugar and75% less fat compared to the average traditional Indian sweet, making it a lighter option for everyday indulgence and celebrations.

 

Product Details

What is the weight of one box? 

Each Royal Flosss box contains 250g of premium Shahi Lachha.

How long does Royal Flosss stay fresh? What’s the shelf life?

How long does Royal Flosss stay fresh? What’s the shelf life?

How should I store Royal Flosss after it arrives?

Store it in a dry place away from water.

Why does it take 33 minutes to prepare one box? 

 Each box is freshly hand-prepared using a careful process that preserves the natural texture and taste of the plant-based extracts, rather than being mass-manufactured in bulk. This is part of why Royal Flosss stays free of preservatives.

Ordering, Payment & Delivery

Is Cash on Delivery (COD) available?

Yes

Do you deliver across India?

Yes. 

How long does the delivery take?

The order is delivered within 5-9 business days. 

How can I track my order? 

 Once your order ships, you’ll receive a tracking link via email/SMS. You can also check order status anytime on our [Track Order] page.

What payment methods do you accept?

? We accept Visa, Mastercard, RuPay, Maestro, American Express, Diners Club, and Cash on Delivery [confirm COD availability above].

 

Returns & Refunds

What is your refund policy? 

See our full [Refund Policy] page for details.

What if my order arrives damaged or incorrect?

“Email us within 48 hours with photos and we’ll arrange a replacement or refund.”