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Shipping Policy

1. Shipping Locations

We currently ship across India. If your location is not serviceable, we will notify you at the earliest.

2. Processing Time

• Orders are processed within 1-2 business days (excluding weekends and holidays).
• During peak seasons or special promotions, processing times may be slightly longer.

3. Shipping Time & Delivery

• Standard Delivery: 7-9 business days (depending on your location).
• Express Delivery: 5-7 business days (available in select cities).
• Delivery timelines are estimates and may vary due to external factors like weather conditions, courier delays, or regional restrictions.

4. Shipping Charges

• Standard Shipping: ₹50.
• Express Shipping: ₹80.
• Final shipping charges will be calculated at checkout based on your location and order value.

5. Order Tracking

Once your order is shipped, you will receive a tracking link via email/SMS. You can use this to monitor your shipment status.

6. Delayed or Lost Shipments

If your order is delayed beyond the estimated delivery time, please contact our support team at [+91 78289 66755]. In case of lost shipments, we will investigate with the courier partner and provide a resolution.

7. Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please reach out to us within 48 hours of delivery with clear photos of the product and packaging. We will arrange a replacement or refund as per our policy.

8. Cancellation & Address Change

• Orders can only be canceled or modified before they are shipped.
• Address changes are subject to feasibility and should be requested as soon as possible.

9. Contact Us

For any shipping-related queries, reach out to us at

✉️ royalflosss@gmail.com

📞 +91 78289 66755, +90 9009090549

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